What should be included in a tenant's move-in instructions?

Including instructions for using property amenities and emergency contacts in a tenant's move-in instructions is essential for several reasons. Firstly, it ensures that tenants are aware of how to properly utilize shared spaces and facilities, such as laundry rooms, gyms, or pools. This knowledge enhances their living experience and promotes responsible use of these amenities.

Additionally, providing emergency contacts is crucial for tenant safety and well-being. Clear communication about whom to reach out to in case of emergencies—such as maintenance issues, fire, or security concerns—can help tenants feel more secure in their new environment. This practice also establishes a supportive relationship between the property management team and the tenants, reflecting a proactive approach to tenant care.

Although it may also be valuable to include neighborhood details, rent payment deadlines, and rules for neighbor interactions, these components are typically not the primary focus of move-in instructions. Instead, the immediate need for guidance on using property features and knowing whom to contact in emergencies takes precedence, making option A the most relevant and practical choice for ensuring a smooth transition for new tenants.